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Refund Guidelines

The itinerary or booking confirmation email usually includes information about refund policies and timelines. Depending on the terms of your booking, the refund may be issued to your original payment method or in the form of an airline credit, rewards, or coupons.

Transparent Booking Process

At Vacationawait.com, we aim to offer our customers a seamless and transparent booking process. This applies to all services booked through our platform, including flights, hotels, and other travel-related options. Our Refund & Cancellation Policy clearly outlines the procedures for cancellations, refunds, and modifications.

Pricing and Currency

It is important to carefully consider the current exchange rates and any potential fluctuations to determine the most advantageous pricing strategy.

All bookings are quoted in United States Dollars (USD) and are subject to change depending on availability, demand, and peak travel times (such as holidays). Prices are finalized upon receipt of payment and are subject to dynamic changes without prior notification.

Cancellations

Cancellations will incur a charge, and the time period in which they can be made is specified below.

Airline Refund Requirements

The Department of Transportation's website provides answers to crucial inquiries regarding airline refund requirements, such as:

  • Is it possible to receive a refund?
  • I secured my ticket through a travel agent or online agency. What is the next step?
  • What is the required speed for an airline, travel agent, or online travel agency to issue a refund?

Ensure that you consult your carrier for the most current guidelines. Airlines are dedicated to providing accommodations that are responsive to the needs of travellers.

Non-Refundable Items

When reserving, please thoroughly review the booking terms to ensure awareness of non-refundable special fares.

Once a hotel extension has been confirmed, it cannot be refunded. Once the journey has been initiated, there will be no reimbursements for any parts of the reservation that are not utilized.

Flight Delays and Cancellations

Flight delays and cancellations are a common inconvenience for air travelers. They can cause frustration and disrupt travel plans. It is important to stay informed and prepared in case of unforeseen changes to your flight schedule.

Examples:

  • In the event of flight cancellation by the airline, passengers are eligible for either a complete refund or credit towards a future flight.
  • In the event of a prolonged flight delay, a traveler has the option to seek a reimbursement. However, what constitutes a "significant delay" depends on factors such as flight length, reason for the delay, and personal circumstances.
  • Customers moved to a lower class (e.g., from first class to economy) are eligible for reimbursement.

Refunds for Optional Services

In the event of flight cancellations or major delays, passengers may receive refunds for additional services they have purchased, such as baggage fees, seat upgrades, and Wi-Fi.

Voluntary and Involuntary Changes

Voluntary changes will be subject to the fare rules and change fees specific to the airline. In cases of involuntary changes, such as schedule changes, a $50 modification fee will still be charged by www.Vacationawait.com.

Misplaced Suitcases and Baggage Charges

If an airline misplaces a passenger's baggage and it is officially declared lost, the respective airline will only offer a refund of the baggage fee. This declaration typically occurs after 5 to 14 days, in accordance with airline policies. Vacationawait.com can assist with claims regarding this matter.

Fully Refundable Tickets

Purchasing a fully refundable ticket allows passengers to cancel and receive a full refund, provided the ticket is unused.

Limitations of Liability

We are subject to a limitation of liability that covers various forms of damages, such as direct, indirect, special, and consequential damages. This includes any loss of data, income, or profit, as well as personal injury or property damage.

Schedule Modifications

If there are significant changes or delays to the schedule, customers may qualify for a refund according to the airline's guidelines.

Contact Us

For inquiries about our Refund & Cancellation Policy, please reach out to us at:

  • Email: support@vacationawait.com
  • Helpline: +1-805-849-6155


Travel Assistant